Kabby Privacy Policy

Effective Date: Oct 22, 2023

This Privacy Policy governs the collection, use, and disclosure of personal data obtained via our website and mobile application.

1. Collection of Personal Information

a. Passengers:

• Account Information: Including but not limited to name, email address, phone number, profile picture.
• Payment Information: Payment method details such as credit card or digital wallet details.
• Trip Details: Pickup and drop-off locations, trip timings, trip cost, trip ratings and feedback.

b. Drivers:

• Account Information: Including but not limited to name, email address, phone number, profile picture, license details, insurance details.
• Vehicle Information: Make, model, registration, insurance details.
• Payment Information: Bank account details or other payment receiving methods.
• Trip History: Trip details including fare, trip timings, pickup and drop-off locations, trip rating and feedback.

2. Use of Personal Information

a. Purpose:

• To facilitate and process bookings between passengers and drivers.
• To process payments and compensations.
• For communication purposes, including promotional messages, updates, and notifications.
• To improve our service offerings and develop new features.
• For internal research, analytics, and business operations.

3. Disclosure of Personal Information

Third-party service providers: Payment processors, IT and cloud services, marketing agencies, and other third-party vendors.

Legal and Regulatory: If required by law, regulatory bodies, or in connection with legal proceedings.

Safety and Compliance: In case of disputes, accidents, or to ensure user safety.

4. Data Security

We employ best practices and technologies to protect your data from unauthorized access, alteration, or deletion.

5. Cookies and Tracking

Our website and app might use cookies and other tracking technologies to enhance user experience, analyze usage, and for advertising purposes.

6. Data Retention

We retain personal data as long as necessary for our business purposes and to comply with legal obligations.

7. User Rights

You may:

• Access the personal data we hold about you.
• Correct inaccuracies in your data.
• Withdraw consent.
• Request deletion of your data.
• Object to our use of your data for certain purposes.

To exercise these rights, please contact us.

8. Changes to this Privacy Policy

We might update our Privacy Policy. Changes will be posted on this page with an updated effective date.

9. Third-party Links

Our platform may have links to third-party sites. We are not responsible for their privacy practices.

10. Contact Us

For any questions, concerns, or comments about this Privacy Policy, please contact us at [email protected].